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PUNCTUALITY
PLEASE ENSURE THAT YOU ARE O.N TIME TO YOUR APPOINTMENT. LATENESS <15 MINUTES WILL MEAN A £ 10 LATE FEE. LATENESS OF 15> MEANS YOUR APPOINTMENT WILL BE CANCELLED AND YOUR DEPOSIT LOST.
NO SHOWS/ THE DAY OF APPOINTMENT CANCELLATIONS WILL HAVE THE DEPOSIT LOST AND A NEW DEPOSIT WILL BE REQUIRED FOR. A NEW BOOKING.
Please ensure that you are on time to your appointment. Contact us if you are running late; lateness of 30 minutes or more means your appointment will be cancelled and your deposit lost.
No-shows or 'the day of' appointment cancellations will have the deposit lost and a new deposit will be required for a new booking.
ETIQUETTE
NO PLUS ONES ARE PERMITTED TO YOUR APPOINTMENT - PLEASE RESPECT THE SPACE.
ENSURE THAT YOU BRING THE CORRECT AMOUNT OF CASH TO PAY FOR YOUR APPOINTMENT BALANCE.
PUNCTUALITY
A LEGAL DISCLAIMER
No plus ones are permitted to your appointment - please respect the space.
Ensure that you have the means to pay the correct amount of your appointment balance before the end of your appointment. This can be either cash or bank transfer.
Avoid drinking energy and/or caffeinated drinks prior to the appointment as this will make it difficult for prompt lash extension application.
ETIQUETTE
A non-refundable deposit of £15 is required for all confirmed bookings.
A grace period of 24 hours is permitted to reschedule or cancel - outside of this period the deposit will be lost, and a new deposit will be required for a new booking.
DEPOSIT
HYGIENE
Attend your appointment with clean lashes/ eyebrows.
We do work on foreign lashes if they are of good condition, otherwise, a removal will be added to the service.
DeeLuxe dolls are welcome to use the onsite toilet facilities - however, please consider the more toilet breaks taken the increased duration of your appointment.
Dear DeeLuxe Dolls,
We offer extension, lamination, lift, tint and wax services, with our shortest appointments typically taking over 1 hour. We also sell products that offer temporary alternatives to our dolls and kits that can maintain the treatments provided by DeeLuxeLash. While we strive to accommodate you if you're running late or need to reschedule. We must have rules regarding cancellations and refund requests as unfortunately, there have been instances where our time has been taken for granted, with appointments being missed or forgotten, followed by requests to reschedule for the next day.
REFUND POLICY
A LEGAL DISCLAIMER
REFUND POOLICY - THE BASICS
-OUR LASH EXTENSION ARTISTS AT DEE LUXELASH ARE RESPECTFUL AND DELIGENT, ALWAYS AIMING TO ASSIST WITH YOUR APPOINTMENTS AND ANY LASH-RELATED NEEDS, IN RETURN, WE ASK FOR YOUR RESPECT AS WELL.
-WE ALL VALUE OUR TIME, AND IF YOU CAN'T MAKE YOUR APPOINTMENT AND FAIL TO INFORM US, IT PREVENTS US FROM ACCOMMODATING SOMEONE ELSE AT THE LAST MINUTE, WHICH NEGATIVELY IMPACTS OUR BUSINESS.
-A SIMPLE TEXT AT LEAST 24 HOURS BEFORE YOUR APPOINTMENT TO CANCEL OR RESCHEDULE IS ALL WE ASK. OTHERWISE, WE WILL HAVE TO CHARGE A £ LATE CANCELLATION FEE, WHICH MUST BE PAID BEFORE BOOKING A NEW APPOINTMENT
-WE HOPE YOU UNDERSTAND THAT WE WOULD RATHER BE BUSY LASHING THAN WAITING FOR A NO-SHOW.
PREE - CARE
-BEFORE YOUR APPOINTMENT: WHETHER YOU ARE A FIRST-TIMER LASH/BROW/' TREATMENT OR EXTENSION BOOKER OR AN INFILL APPOINTMENT CONSIDER WHETHER YOUR LASHES ARE STRONG ENOUGH FOR THE TREATMENT BOOKED AND IF IT IS THE APPROPRIATE TIME TO BOOK IN.
-IF YOU ARE UNSURE DM ME A PHOTOGRAPH OF YOUR LASHES OR EYEBROWS FOR ME TO ASSESS WHAT TREATMENT IS APPROPRIATE FOR YOU
-IF YOU ARE A FIRST-TIME CLIENT/ TREATMENT BOOKER YOU ARE REQUIRED TO DO A PATCH TEST. THIS IS FREE TO DO AND IS ARRANGED 48 HOURS BEFORE YOUR BOOKED APPOINTMENT.
POST - CARE
Before your appointment consider whether your lashes are strong enough for the treatment booked.
If you are unsure of anything at all, please contact us via email or Instagram dm with your concerns and questions.
If you are a first-time client, you are required to do a patch test. This is free and should be arranged up to 48 hours prior to your booked appointment. - a waiver form is available if you do not wish to do a patch test.
PRE - CARE
POST - CARE
For all treatments avoid getting them wet for 24-48 hours after the appointment.
Ensure that you regularly wash your lash extensions to maintain fluffy appearance and improve retention. Buy a lash care kit to help with this!
Avoid saunas/ steam rooms 24-48 hours after the appointment.
Extreme sunlight or chlorine as this will impact retention.
Lash lift and brow laminations can be maintained with a touch-up appointment after 20 days (wax or tint only).
A lash lift and brow lamination can be rebooked 45 days after a treatment with DeeLuxeLash.
Lash extensions can be maintained with an infill 20 days after an appointment with DeeLuxeLash.
REFUND POLICY - THE BASICS
At DeeLuxeLash we strive to remain respectful and diligent and aim to assist with your appointments and order-related needs. In return, we ask for your respect as well. We all value our time, and if you can’t make your appointment and fail to inform us, it prevents us from accommodating someone else at the last minute, which negatively impacts our business.
A simple text 24 hours before your appointment to cancel or reschedule is all we ask. Otherwise, we will have to retain the £15 deposit, and a new one will be required before booking a new appointment.
We hope you understand that we would rather be busy completing a service than waiting for a no-show.
Refunds are offered to DeeLuxe Dolls when; we have changed your appointment details, we have made an error with your product order, and we have agreed to do so as a result of your experience with our products or services.
Returns and Exchanges are offered to DeeLuxe Dolls when; there has been communication through our official contact email.
REFUNDS / RETURNS / EXCHANGES
PLEASE CONTACT US VIA INSTAGRAM @DEE.LUXELASH WITHIN 24 - 48 HOURS AFTER THE APPOINTMENT TO ADDRESS ANY CONCERNS IN RELATION TO A COMPLETED SERVICE - WE ARE MORE THAN HAPPY TO SUPPORT OUR DEELUXEDOLLS!
A LEGAL DISCLAIMER
BOOKING POLICY
A LEGAL DISCLAIMER
PUNCTUALITY
Please ensure that you are on time to your appointment. Contact us if you are running late; lateness of 30 minutes or more means your appointment will be cancelled and your deposit lost.
No-shows or 'the day of' appointment cancellations will have the deposit lost and a new deposit will be required for a new booking.
REFUND POLICY
SHIPPING INFO
Our shipping times can vary, especially since some products are handmade.
Please allow for 5 working days from the order date for a shipping notification to be sent for the Custom Strip Lash extensions.
HYGENE
PLEASE ATTEND YOUR APPOINTMENT WITH A CLEAN MAKE - UP FREE FACE. IF YOU HAVE BOOKED AN INFILL. PLEASE ATTEND WITH CLEAN LASHES OR A £ 5 LASH BATH WILL BE ADDED TO THE SERVICE.
ETIQUETTE
No plus ones are permitted to your appointment - please respect the space.
Ensure that you have the means to pay the correct amount of your appointment balance before the end of your appointment. This can be either cash or bank transfer.
Avoid drinking energy and/or caffeinated drinks prior to the appointment as this will make it difficult for prompt lash extension application.
HYGENE
PLEASE ATTEND YOUR APPOINTMENT WITH A CLEAN MAKE - UP FREE FACE. IF YOU HAVE BOOKED AN INFILL. PLEASE ATTEND WITH CLEAN LASHES OR A £ 5 LASH BATH WILL BE ADDED TO THE SERVICE.
PUNCTUALITY
PLEASE ENSURE THAT YOU ARE O.N TIME TO YOUR APPOINTMENT. LATENESS <15 MINUTES WILL MEAN A £ 10 LATE FEE. LATENESS OF 15> MEANS YOUR APPOINTMENT WILL BE CANCELLED AND YOUR DEPOSIT LOST.
NO SHOWS/ THE DAY OF APPOINTMENT CANCELLATIONS WILL HAVE THE DEPOSIT LOST AND A NEW DEPOSIT WILL BE REQUIRED FOR. A NEW BOOKING.
A LEGAL DISCLAIMER
A LEGAL DISCLAIMER
A LEGAL DISCLAIMER
A LEGAL DISCLAIMER
A LEGAL DISCLAIMER
DEPOSIT
A NON - REFUNDABLE DEPOSIT OF £ 10 IS REQUIRED FOR ALL CONFIRMED BOOKINGS. A GRACE PERIOD OF 3 DAYS IS PERMITTED, TO RESCHEDULE OR CANCEL OUTSIDE OF THIS PERIOD THE DEPOSIT WILL BE LOST
DEPOSIT
A non-refundable deposit of £15 is required for all confirmed bookings.
A grace period of 24 hours is permitted to reschedule or cancel - outside of this period the deposit will be lost, and a new deposit will be required for a new booking.
HYGIENE
Attend your appointment with clean lashes/ eyebrows.
We do work on foreign lashes if they are of good condition, otherwise a removal will be added to the service.
DeeLuxe dolls are welcome to use the onsite toilet facilities - however, please consider the more toilet breaks taken the increased duration of your appointment.
PRE-CARE
Before your appointment consider whether your lashes are strong enough for the treatment booked.
If you are unsure of anything at all, please contact us via email or Instagram dm with your concerns and questions.
If you are a first-time client, you are required to do a patch test. This is free and should be arranged up to 48 hours prior to your booked appointment. - a waiver form is available if you do not wish to do a patch test.
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DEELUXELASH
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Melland Road, Manchester
© 2025 DeeLuxeLash. Designed by Kareem
PREE - CARE
BEFORE YOUR APPOINTMENT WETHER YOUR A FIRST TIME LASH/ BROW/TREATMENT OR EXTENSION BOOKER OR AN INFILL APPOINTMENT CONSIDER WETHER IF YOUR LASHES ARE STRONG ENOUGH FOR THE TREATMENT BOOKED AND IF IT IS THE APPROPPRIATE TIME TO BOOK IN.
IF YOU ARE UNSURE DROP ME A MESSAGE ON INSTAGRAM @DEE.LUXELASH A PHOTOGRAM OF YOUR LASHES OR EYEBROWS FOR ME TO ASSESS WHAT TREATMENT IS APPROPRIATE FOR YOU.
IF YOU ARE A FIRST TIME CLIENT / TREATMENT BOOKER. YOU ARE REQUIRED TO DO A PATCH TEST. THIS IS FREE TO DO AND IS ARRANGED 48 HOURS BEFORE YOUR BOOKED APPOINTMENT.
Before your appointment consider whether your lashes are strong enough for the treatment booked.
If you are unsure of anything at all, please contact us via email or Instagram dm with your concerns and questions.
If you are a first-time client, you are required to do a patch test. This is free and should be arranged up to 48 hours prior to your booked appointment. - a waiver form is available if you do not wish to do a patch test.
POST-CARE
For all treatments avoid getting them wet for 24-48 hours after the appointment.
Ensure that you regularly wash your lash extensions to maintain fluffy appearance and improve retention. Buy a lash care kit to help with this!
Avoid saunas/ steam rooms 24-48 hours after the appointment.
Extreme sunlight or chlorine as this will impact retention.
Lash lift and brow laminations can be maintained with a touch-up appointment after 20 days (wax or tint only).
A lash lift and brow lamination can be rebooked 45 days after a treatment with DeeLuxeLash.
Lash extensions can be maintained with an infill 20 days after an appointment with DeeLuxeLash.
SHIPPING INFO
Our shipping times can vary, especially since some products are handmade.
Please allow for 5 working days from the order date for a shipping notification to be sent for the Custom Strip Lash extensions.
PLEASE CONTACT US VIA INSTAGRAM @DEE.LUXELASH WITHIN 24 - 48 HOURS AFTER THE APPOINTMENT OR RECEIVED PRODUCT TO ADDRESS ANY CONCERNS - WE ARE MORE THAN HAPPY TO SUPPORT OUR DEELUXEDOLLS!
PRE-CARE
REFUND POLICY
A LEGAL DISCLAIMER
Dear DeeLuxe Dolls,
We offer extension, lamination, lift, tint and wax services, with our shortest appointments typically taking over 1 hour. We also sell products that offer temporary alternatives to our dolls and kits that can maintain the treatments provided by DeeLuxeLash. While we strive to accommodate you if you're running late or need to reschedule. We must have rules regarding cancellations and refund requests as unfortunately, there have been instances where our time has been taken for granted, with appointments being missed or forgotten, followed by requests to reschedule for the next day.
PREE - CARE
BEFORE YOUR APPOINTMENT WETHER YOUR A FIRST TIME LASH/ BROW/TREATMENT OR EXTENSION BOOKER OR AN INFILL APPOINTMENT CONSIDER WETHER IF YOUR LASHES ARE STRONG ENOUGH FOR THE TREATMENT BOOKED AND IF IT IS THE APPROPPRIATE TIME TO BOOK IN.
IF YOU ARE UNSURE DROP ME A MESSAGE ON INSTAGRAM @DEE.LUXELASH A PHOTOGRAM OF YOUR LASHES OR EYEBROWS FOR ME TO ASSESS WHAT TREATMENT IS APPROPRIATE FOR YOU.
IF YOU ARE A FIRST TIME CLIENT / TREATMENT BOOKER. YOU ARE REQUIRED TO DO A PATCH TEST. THIS IS FREE TO DO AND IS ARRANGED 48 HOURS BEFORE YOUR BOOKED APPOINTMENT.
REFUND POLICY - THE BASICS
At DeeLuxeLash we strive to remain respectful and diligent and aim to assist with your appointments and order related needs. In return, we ask for your respect as well. We all value our time, and if you can’t make your appointment and fail to inform us, it prevents us from accommodating someone else at the last minute, which negatively impacts our business.
A simple text 24 hours before your appointment to cancel or reschedule is all we ask. Otherwise, we will have to retain the £15 deposit, and a new one will be required before booking a new appointment.
We hope you understand that we would rather be busy completing a service than waiting for a no-show.
REFUNDS / RETURNS / EXCHANGES
Refunds are offered to DeeLuxe Dolls when; we have changed your appointment details, we have made an error with your product order, and we have agreed to do so as a result of your experience with our products or services.
Returns and Exchanges are offered to DeeLuxe Dolls when; there has been communication through our official contact email.
Dear DeeLuxe Dolls,
We offer extension, lamination, lift, tint and wax services, with our shortest appointments typically taking over 1 hour. We also sell products that offer temporary alternatives to our dolls and kits that can maintain the treatments provided by DeeLuxeLash. While we strive to accommodate you if you're running late or need to reschedule. We must have rules regarding cancellations and refund requests as unfortunately, there have been instances where our time has been taken for granted, with appointments being missed or forgotten, followed by requests to reschedule for the next day.